You will shortly receive an automatic booking confirmation with everything you need to know about your booking. Please read the short email you receive and forward it to your entire team if necessary.
If you have any questions about your order, your purchase, your booking or your appointment, please take a look at our info page or get in touch with us, e.g. via our contact page.
Note: For visitors to our escape rooms in Cologne
A little something on our own behalf. To ensure that everything runs smoothly for all our groups, please be as punctual as possible – i.e. please don’t arrive too early.
You can find a few tips on how best to get to us on our directions page.
We are already expecting you and look forward to welcoming your team!
Cancellation: In the event of cancellation, please contact us as soons as possible by e-mail or contact form, stating your name and the date, time and title of the booked game. You can find our cancellation conditions here on our info page.
If you have any questions about the game or during the game, you can find a list of frequently asked questions and possible technical problems on our online escape games page.
