FAQ - frequently asked questions

Owl with magnifying glass – FAQ

Many questions come up over and over. We have tried to summarize them here, to make easier for you to plan your visit.

Can we play with a team of two?

Our rooms are generally only playable with teams of 3 players or more.
If there’s only two of you, why not find another or two persons to join? With a larger team the game flow will improve significantly!
Feel free to contact us so we can share our experiences.

Until when can I cancel/cancel or postpone my game?
  • More than 14 days in advance: Your booking can be canceled free of charge.
  • 14 days to 48 hours before the date: Your booking will be converted into a voucher. The validity time is 365 days. If you have already chosen an alternative date, we will be happy to rebook you.
  • Less than 48 hours before the booked appointment: Your booking will be converted into a voucher and a service fee of €30 will be charged.
  • Cancellations AFTER the scheduled appointment (i.e. "no-show") are NOT possible. This means that if you miss your appointment without notifying us, you will be charged the full amount.

Find more details in the cancellation paragraph on this page.

Accessibility: wheelchairs & mobility

The “magical music machine” room is barrier-free – at least as far as wheelchair accessibility is concerned. The narrowest corridor that we cannot change is 70 cm wide. If in doubt, please get in touch with us and we will exchange our experiences and see how we can arrange it. The highest threshold to be crossed is a normal threshold at the entrance door (1-2 cm).

Unfortunately, we do not have a wheelchair-accessible toilet!

The rooms following rooms are are unfortunately not wheelchair accessible for structural reasons:

  • the traveler
  • mysterious melody
Can I bring my pet?

No, absolutely no pets are not allowed here! The playrooms are not suitable for them, and we don’t have space for them in the waiting area. Please make alternative arrangements for them during playtime.

What is the best escape room in Cologne?

Haha. smart question! The answer depends on your preferences and interests. Take your time to compare our offerings, to see what attracts you most.

The Magical Music Machine is a truly fun room, a crowd favorite, and one we maintain with great care. This room stands out for its wide variety of puzzles and entertaining team challenges. The Mysterious Melody (Downtown) largely follows the same concept, but takes the staging and immersion up a notch. This room stands out with a great story arc featuring atmospherically designed tasks.

Last but not least, “The Traveler” is our room for everyone who loves a good brain teaser but is still open to amazing and surprising effects. Here, in addition to challenging puzzle chains, you’ll also find the occasional science fiction Easter egg to discover.

You can see all our rooms at a glance on this page.

Prices

“How much does an escape room for five people cost? How much does a children’s birthday party cost? Are there any discounts?” You can check our price lists below before making a reservation.

These are the prices for the Escape Rooms by Spybrain in Cologne. All prices are in Euros, as of the 1st of June 2026.


Standard Prices

  • 3 persons 108,- team price

    per person 36,-

  • 4 persons 136,- team price

    per person 34,-

  • 5 persons 160,- team price

    per person 32,-

  • 6 persons 180,- team price

    per person 30,-

  • 7 persons 196,- team price

    per person 28,-

  • 8 persons 220,- team price

    per person 27,50

Wednesday: discounts!

  • 3 persons 93,- team price

    per person 31,-

  • 4 persons 116,- team price

    per person 29,-

  • 5 persons 135,- team price

    per person 27,-

  • 6 persons 150,- team price

    per person 25,-

  • 7 persons 161,- team price

    per person 23,-

  • 8 persons 180,- team price

    per person 22,50

See the explanations below.

Family prices

Find the exact prices in the booking calendar.

  • 3 children 99,- group price

    and 0–1 adults*

  • 4 children 120,- group price

    and 0–1 adults*

  • 5–6 children 140,- group price

    and 0–1 adults*

  • 7–8 children 160,- group price

    and 0–1 adults*

Escape Rooms on a bargain: wednesday is escape day!

Our discounted special prices apply for every escape room game that takes place on a wednesday. Discounted prices are automatically applied in the booking system.

Important notes:

  • When switching your appointment to another day we will have to adjust the price accordingly.
  • Special discounts are not available for the already discounted children's and family version.
  • Wednesday specials do not apply to the boller battle

Children's birthday party in the Escape Room

Celebrate your child's birthday with us in Cologne: In the Family version of the Magical Music Machine children and teenagers experience their own game pace, age-appropriate puzzles and a lot of team spirit. An accompanying adult is included in the price! The exact packages and group prices can be found on our children page and in the booking calendar.

To see the possible size of the group, minimum age and booking instructions, use the link below or the calendar on the booking page.

Opening hours

Regular opening hours:

  • Monday to Friday 15:00 – 22:00
  • Saturday 09:30 – 22:00
  • Sunday 11:00 – 22:00

Special opening hours on holidays and for events are possible. All available dates can be found in the booking calendar.

For special appointments (other times, outside of the regular opening hours), please contact us via the contact form.

cancellation

Please let us know your cancellation wish as early as possible, stating your name, the booked room, and the time and date. You can do so by email or contact form.

Cancellation rules:

  • More than 14 days in advance: Your booking can be canceled free of charge. Your refund will reach you on the same payment channel you used. It might take a few days.
  • 14 days to 48 hours before the date: Your booking will be converted into a voucher. The validity time is 365 days. If you have already chosen an alternative date, we will be happy to rebook you.
  • Less than 48 hours before the booked appointment: Your booking will be converted into a voucher and a service fee of €30 will be charged.
  • Cancellations AFTER the scheduled appointment (i.e. "no-show") are NOT possible. This means that if you miss your appointment without notifying us, you will be charged the full amount.

In case of doubt we're happy to help – visit contact page.

Directions

Spybrain, Southern District Location

Kartäuserwall 53
50678 Köln

Spybrain, Central Location

Mauritiussteinweg 110
50676 Köln

Accesibility

Mobility issues

The “magical music machine” room is barrier-free – at least as far as wheelchair accessibility is concerned. The narrowest corridor that we cannot change is 70 cm wide. If in doubt, please get in touch with us and we will exchange our experiences and see how we can arrange it. The highest threshold to be crossed is a normal threshold at the entrance door (1-2 cm).

Unfortunately, we do not have a wheelchair-accessible toilet!

The rooms following rooms are are unfortunately not wheelchair accessible for structural reasons:

  • the traveler
  • mysterious melody

Trigger warnings, lights and colors

We use light and sound effects (LED), but generally no strobes or similar.

Magical Music Machine (Kartäuserwall)

This classic room gets by with very few lighting effects (only illuminated screens) and should cause problems for very few people.

The traveller (Kartäuserwall)

LED running lights are used in the traveler’s room. Although these do not flash or flicker, they could be problematic for people with epilepsy. If in doubt, we would advise those affected not to visit. We look forward to hearing from you so that we can discuss the issue openly.

The mysterious Melody (Mauritiussteinweg)

Noteworthy lighting effects in this room are the disco balls (visible on the website), which are illuminated and set in motion for a short time.

Information for colorblind people

We have made every effort to take the needs of colorblind people into consideration wherever possible. However, this is never 100% possible.
Of course, escape rooms are team games for people with a wide range of skills. So if you can’t solve a puzzle, someone else in your team certainly can!

Message to us

Send us a short message - find more options on our contact page.

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