Get in touch with us

Any questions that our webpage does not answer?

Any questions? Give us a call or send a text message!

Phone, text, messenger (WhatsApp or Signal):

01577 - 153 28 56

Frequently asked questions

There are lots of questions we get asked over and over. We collected and answered the most important ones of them on these respective sites. Please be sure to check them out!

The f.a.q. sections are always on the bottom of the site.

Opening hours, pricing, team size, barriers, minimum age... Questions regarding digital games... Gift cards, presents, validity...

How to get in touch with us

If you have any questions, please have a look at our info page, too. There you will find everything you need to know about pricing, opening hours and other stuff.

Still need help? Drop us a message. We will try to get back to you as soon as possible.

Important: Make sure you give your correct e-mail address. And please check your spam folder for our reply, too. You never know...

Of course you can call our hotline (european daytime, please) via the number 01577 - 153 28 56. The same number also receives short messages (SMS) or Whatsapp messages.

Let's hear your questions! We're happy to help.


Lots of players have asked if we were planning any new projects, like new rooms or online games. You're wondering too how you will know about any news regarding Spybrain? A new room, free giveways, new online games, other activities?

Apart from following our social media channels on Facebook and Instagram, you can subscribe to our newsletter. At this moment we are handling this quite old school: to subscribe, just send us an e-mail, and we will let you know when there's something new that might interest you.

You will receive a little confirmation so you know you left a valid address. Note, that your address will solely be used for the purpose of our newsletter, and for nothing else.

You can learn more about privacy on our privacy page, which is currently in german only. But rest assured we have no other interest than to make you happy players!